SUPPORT
Download & Setup
Search for "RoadCam" on App Store, Google Play, or by scanning the QR code below:
Roadcams has the following functions:
1. Real time image preview
2. WiFi remote file management
3. File download and playback
4. Share with friends


NEED HELP?
For the quickest answers to your most common needs, check out our FAQs. Have a question we didn't answer? Here's how to contact us:
Email us directly:
support@ricilar.comSend us a message:
Monday - Friday 9pm - 11am PST
Message UsUse the form in the below:
No, our car recorder camera supports WDR and HDR, the image is clear even at night. The resolution of the front and rear cameras can be recorded at the same time up to 4K+2K@30fps (front +rear).
This is a dash cam with a simultaneous recording resolution of up to 4k+2k.
The screen will be black after no actions if you have previously set a screen saver. But it will continue recording if the blue light is flashing. The screen can be woken up by pressing any buttons.
The video in loop recording mode is a video of several minutes. You can set it off if you have a large-capacity memory card. You need to check its' storage frequently if you do that.
Strictly control the current to 2A, higher or lower will damage the product.
Well, you probably could but it might not be heavy enough wire to carry the current needed to power front and rear cameras.
The wire that comes with rear camera is nearly 20 ft.
Yes it does, pretty easy to use.
There is a shield in our machine to put away the noise.
Even if the setting mirror switch on, the video image in the folder will be the correct way.
Battery is mainly used to save files in emergency. Please always connect Dash Cam to external power while it is in use.
No it should be plugged in all the time.
Only if you have it hard wired into the fuse box or if your cigarette lighter is always powered.
Yes.
Installation is easy, even if you're not a techie.
Only if the camera has been kept externally charged, or when the car suffers from an external hit the camera will automatically turn on and record for 1 minute video.
The 24-hour monitoring is to enter the time-lapse video function, and the power consumption is very low.
Please ensure that the memory card is U3 high-speed card (8GB-256GB) and format before using.
Confirm whether the emergency video file has many videos, you can transfer the videos to the PC to save, and then format the memory card.
Our dash camera record up to 4K+2K resolution when the front and rear record at the same time, with built-in WDR+HDR, so it is clear even at night.
First, browse the video in the camera, repair the damaged file, and it would be ok when playing on the computer. Or use the GPS player that will be fund in memory files when you plug the memory card into the computer.
Yes. Only visible through dedicated gps video player (GXplayer).
Yes. But you need to use a dedicated gps video player (GXplayer) to see it, if it is an entertainment video player software, you may not be able to see it. GPS only works on the front camera, so the video recorded by the rear camera has no GPS information.
You don’t need to connect it with your vehicle hotspot. The main purpose of connecting the camera with your phone is to download the video directly to your phone. The other purpose is to see live recordings.
It is possible if your carplay is connected via a hotspot.
Unless your wifi is always on, you have to manually turn on the camera wifi every time to connect.
Thanks for your question. Sorry, our dash cams do not support Live View. Because if you need to view the recorded video on your mobile phone, you need to connect to the WIFI of the dashcam. Moreover, the effective distance of WiFi is about 5 meters, beyond this distance, you cannot connect.
Thanks for your question.You can manually turn off loop recording However, if you don't have the loop recording function, when your SD card is full, you need to format the SD card manually, which is easy to lose important info.Of course, in addition to this you also need a large-capacity U3 high-speed memory card to make sure that your card will not full easily.
Our rear dashcam can not be used for reversing. Because the screen is not large enough also no parking guidance.
You can hide it in the car with car wiring trim tool.
Yes. Our rear camera is IP68 waterproof and can be mounted externally.
This car recorder mobile app supports the IOS system and Android systems.
This dashcam is easy to install and setup. The wires can be tucked away into the trim.
This dash camera's phone app has a very intuitive interface. It is easy to edit and share your video with your friends.